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Returns

Returns

At Slaap Beter we stand behind the quality and effectiveness of our product. However, if you are not satisfied, we offer you a flexible return policy.

Return Policy: The product is eligible for return provided the return request is submitted within 14 days of purchase.

Please note: Returns will be refused if the return form is not or not fully completed and/or submitted using our returns function in our webshop.

Returns process: You can register a return via the webshop where you purchased the product or by contacting our customer service.

Costs: Unless otherwise agreed, the costs are for return shipping
at the expense of the customer.

Damaged products: If a product is damaged during transport, it will of course be replaced free of charge. Send an email to returns@sleep-beter.nl with your order number and a photo of the damage so that we can help you. We always aim to respond within 24 hours.

Refund

After receiving the returned products, the refund will be made within 14 days via the payment platform through which you purchased the product.

Need help? For assistance or additional information about the returns process, please contact our customer service.

We thank you for placing your trust in Slaap-Beter.nl and strive to offer you the best possible customer experience.